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Warmrails Kensington Hardwire/Softwire Electric Wall Mounted Towel Warmer and Drying Rack |  | Brand: Warmrails
Category: Kitchen
This item is no longer available
Rating:  54 reviews
ASIN: B000HZWAO2
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Product Description
The HW/SW Kensington is a wall mount unit. Large enough for the entire family. This NEW unique combination design allows the customer to choose how they want to install it. Product is shipped with the cord attached. However the customer has the option to hardwire the unit if they like (hardware included for both installation options). Ideal for bathrooms with limited floor space. Keeps your towels dry, warm, and fresh all year long. This will help turn your ordinary bathroom into the ultimate luxury/spa experience. Is designed to run continuously 24 hours-a-day, 7 days-a-week. It's Filatherm dry element is reliable and energy efficient, using less power than your average lightbulb. Great for year-round use! Really helps draw moisture away during the hot & humid months. Keeps your towels from smelling musty. Also helps eliminate mold and mildew growth. Quicker heat up time, more effective drying and no worrying about oils/liquids leaking from the unit. Great for drying delicates, hand washables, swimsuits and warming baby blankets and bedding. Product reaches optimum temperature within 30-40 minutes, but you need a good 2-3 hours for the heat to build up in the fibers of the towels. Recommend leaving towels on rack overnight before initial use. Make sure to layer your towels (do not weave throughout the bars). Remember this is a low energy device; your towels will be warm, dry and fresh for each use (towels will not be hot like coming out of a tumble dryer). Dimensions 24" W x 5.75" D x 39.5" H. UL & CUL Listed. Minimal installation for softwire option. Professional Installation required for Hardwire option.
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| Customer Reviews:
Showing reviews 1-5 of 54
 Perfect for us!! July 14, 2010
Jay Walton (AL USA)
We have an older house which doesnt have bathroom fans(yet). So we needed something to prevent hanging towels from getting musty. This works perfect. It wont heat them up like a dryer but it will give you a dry and somewhat warm towel when you step out of the shower. We dont have it hard wired but it works like a charm and we'll be taking it with us when we go. If you are looking for a touch of sophistication w/ easy setup and great results , this is for you.
Like the product but..... May 17, 2010
Trillum (Portland OR)
I purchased this 12/09 and finally was able to install it in remodeled bathroom in 5/10.
I was surprised that the wall brackets were painted chrome color on plastic. I would have paid more for some thing that won't eventually peel. We put a lot of our time and money and prep for this and were surprised at when and where they decided to cheapen the product.
Also surprised they didn't provide 3 wire nuts, since it takes a smaller wire nut than most of us have lying around.
It was also missing or didn't include two chrome screws to attach the face plate to electrical box. Fortunately we had some but I doubt if most folks do. There is no way of knowing if they forgot or don't provide since there is no list of all the parts that should be included.
We hardwired ours to the wall which requires you be very careful in postioning it. We made sure we put the 2x4s in the wall exactly where the brackets would line up so it would hold up over time. The problem we ran into and you may if you are remodeling is the fact that the electrical box we bought at Home Depot has a metal plate on the front of the 2x4. We didn't take that into consideration when we lined up the lower right hand bracket to the wall. There is no way around this since the wiring box on the Warmrails has to be just left of the bottom right hand bracket. Sure enough when we screwed the right lower bracket into the wall we hit the plate. Use a different type of electrical box that won't interfere with that bracket when you screw it in. We worked around it and drilled through the plate and was able to use two screws to attach that bracket.
The directions with the Warmrails were so bad that they were not that helpful. They could use some more pictures, a list of all the items that should be included for installation, more specific details and parts when explaining the process.
You will need to cut the long tube on the wall plate which I don't understand why that isn't already cut. I guess if you were to add wood onto the drywall to space the towel rack away from the wall more or to have stronger connection than mollies in drywall then you would need to have a longer tube. We used a saw blade for metal on chop saw and was able to cut it down about 3" for it to work. Yes the tube does slide into the on/off button box but eventually it gets resistance from all the wires in there. Why didn't the directions give a good guideline to cut the pipe 3" for a normal wall set up? How about using a pigtail for the wiring that would so much easier?
I have to say the metal box where the on and off button is a small space to work with and plugging the ends in it was a bit of a pain. Also the box was a bit off and sat on the rail a bit crooked and the box was a bit crooked and you could tell it was slapped together. I think a better design with connecting the wires is something they need to look at. Also quality control on the way the box sits on the rail would be in order and perhaps have it designed that the box can be taken off the rail and attached. It would be great to just attach the rails to the wall and have more options as to more easily wiring it. Make it so it is an easier one person project. It takes about two people to do this if you don't do this sort of thing a lot.
One to hold it place while another marks the wall for the screws on top. Use a level on the sides when lining up the top brackets first. I suggest this since there is no room for error with these brackets. Then again when you lightly place the top rails on the top brackets to line up and mark the wall for the screws on the bottom brackets. Then again when someone holds the rail half way in place on top rails while you attach the wires below. The directions could have been so much better. The design could have been so much better. My hopes are the fact that these are not available may mean they are coming out with improved model. Make it were you can put the rails up first and then remove plate in front to hook up the wiring. There has got to be an easier way than this.
We bought from Amazon.com and paid 150.99 and we like the whole concept and nothing came close for the money unfortunately.
Also the rail was in great shape and you would have thought with all those rungs that a scratch or dent or unevenness would have shown up. But the on/off button box sitting on the rail looked crooked and the box was kind of crooked looking all by itself. It looked like it was slapped together. So much thought in the way it looks and then they kind of drop the ball with a small part of it????
I see Kitchen Source was selling these but now there are unavailable. I would not buy from them. (They don't stock items they take your orders and then locate distributors to ship them to you. They think they are a mini Amazon.com but so much worse. I have had terrible experience with them and they lied to me over and over and they don't know the product or how to ship nor do they have control on how it is shipped so very likely it will arrive via Fedex with tons of damage in the same box it sits on the shelf at a store. My mirrored medicine cabinet was shipped to Alabama instead of Portland Oregon area in the same box it sits on shelf at retailer, needless to say it showed up with tons of dents all over the steel box. Other retailers I called knew better than to ship this way. KS will lie and make all sorts of excuses. Really bad online retailer. Privately owned by a family that clearly doesn't care or lets others do their dirty work for them and is asleep at the helm or hides from the public. I tried to contact them and never head back. Either way it is bad news. They also don't allow bad reviews to show up on their website so don't be fooled like I was). Why Amazon lets them be a dealer on their site is puzzling.
Amazon.com sold Warmrails to me and mine showed up in good shape with free shipping. We just had it installed and it warms up well and I wouldn't want it any warmer just in case you backed into it. It does a great job of warming and drying hot tub towels with bathing suits on top of the towels on the bottom rungs and we put our bath towels on the top rungs. Since this bathroom has no heat this towel warmer will also provide some heat along with the Nutone fan/heat/light combo for additional blast of heat.
Update: 7-12-10 Now that I have had this rail for awhile I would install it a bit differently. Since the rail doesn't stand out that far from the wall I would place it on small blocks to give it more room from the wall to prevent the towels from rubbing against the wall each time you put them on the towel rack. Since they do make the metal cover longer for the wiring this can easily be accomplished when you first install it but now we are committed to this since we cut the the tubing to install it the way the instructions suggested.
 Bathroom heater and towel warmer February 11, 2010
R. F. Begani (SW Florida)
This will be the 3rd house we installed a bathroom heater also known as a towel warmer when we saw them in England. This one is well designed and has the fixtures for attaching to the wall and the electrical box. Keeps the bathroom warm in the winter and the towels warm to the touch when coming out of the shower. Of course, the towels dry faster. Now we live in SW Florida so will turn it off in the heat of the summer.
Warm,dry towels...umm...umm. February 7, 2010
Martyn Price (US/UK)
Product seems to work as described. We fold the towels in 4 and can comfortably fit 4 bath towels on the rack with room for 2 hand towels on the bottom rung. They are kept warm and more importantly are always dry after the previous use. I can now dry with one towel - before I would use two. Installing on the wall was fairly easy, the product seems well built and looks well finished without exposed screw holes etc. Not sure about the quantity of energy use-manufacturer says the same as a light bulb but does not specify how big a light bulb! My guess would be 250 watts. I plan to install with a timer for the summer months. Overall-pleased/satisfied. (No complaints from 'She who must be obayed' for you Rumpole of the Bailey fans!)
Dryer, not much warmer February 3, 2010
Owen Malbec (Republic of Texas)
Good price, nice appearance, easy enough to install (I hardwired it myself). Like most reviews will tell you, don't expect toasty towels. I don't think the problem is with the rack since it gets nice and warm, I think is just a fact that towels don't transfer or retain heat very well. I do like the fact that the towel is nice and dry now, no feeling of wetness from yesterday's shower.
Showing reviews 1-5 of 54
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